Our Process

It's Simple!

  1. Place your order – Simply call the telephone number on the menu you receive with each order to make your selections. Or, if you would like to self-pay, you may order online.
  2. Receive your delivery – Your delivery date will be scheduled and the meals you have chosen will be delivered directly to your home by a Mom’s Meals NourishCare driver or a third party partner.
  3. Heat and enjoy – Heat directly from the refrigerator for 2 minutes or less.

Eligibility Information

If you're uncertain about qualifying for Mom’s Meals NourishCare, you can click here to get in touch with your local area agency on aging. If they determine that you qualify for our LTSS program, they will send an authorization to us on your behalf.

Many health plans offer a post-discharge or chronic care benefit. If you’re uncertain, check with your health plan.

For those who do not qualify for our LTSS program and do not have a benefit available through a health plan, you are still eligible for self-pay and can receive our meals at an affordable cost – directly to your home.

Packaging and Delivery

At Mom’s Meals NourishCare, every step of our process from order to delivery is held to the highest standard. Each order we receive is packed with care in a custom-designed cooler in such a way to minimize damage and to ensure safe, cool temperatures throughout transit.

All deliveries are made directly to the client’s home via our Mom’s Meals route drivers or our third-party partners, who have been vetted to provide the same quality and service our clients have come to expect from Mom’s Meals.

With our proprietary packaging, entrees go directly in the refrigerator (40° or below) where they will last for 14 days from delivery. And, since meals are refrigerated, they deliver a better quality and taste – more like homemade.

Customer Care

Our customer care team is one of the best you’ll experience. We specifically look for individuals who have a passion for and are compassionate towards those we serve. They understand and live by our mission, recognizing that doing their jobs well is important to ensuring that our customers eat. Each member of our customer care team undergoes extensive training prior to taking orders and answering questions from our customers.

We look at our customers like they are family. We genuinely care and personally reach out to them with each order to ensure satisfaction. Our customers often tell us how much they appreciate our customer care team members and that they look forward to hearing from them each week. We love this and see it as a great opportunity to check in on their well-being as well.


For the past six years, our customers have given our customer care team a satisfaction rating of 99%!

Select every meal and see how easy it is to get refrigerated, home-delivered meals that are ready to heat, eat and enjoy!

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