We are happy to partner with you to serve the nutritional needs of your patients. Our goal is to make working with us easy so you can continue to focus on the overall well-being of those you serve.
Important contacts and ways to reach us
Order and Delivery Information
Patients are approved for a 56-meal benefit which can be ordered in 4 consecutive weeks or 1 week at a time
Patients will receive 1 cooler of 14 meals every week
For programs that are longer than 2 consecutive weeks in length, Mom’s Meals will call patients to collect their order for their 3rd and 4th deliveries of meals
To sign up a patient, please submit the approved authorization document
Orders received before noon (CT) will be processed that day, orders received after noon (CT) will be processed the next day
Meals are delivered in 1-3 business days
Important Contact Information
INTAKE - Processes all authorizations/referrals for new patients, renewal authorizations for existing patients and patient cancellations.
- Phone: 866-716-3257, Option 1
- Hours of operation: M-F (7:00am - 5:00pm CT)
- Email: email@example.com
- Fax: 515-266-6120
BILLING - Responsible for communication with each billing entity to ensure all paperwork is complete and invoices are processed in a timely manner.
Health Plan Support and Program Development
HEALTHCARE PARTNER RELATIONS – Melissa Hildebrand, MSW is available to support your programs by providing training to your care management staff, attending in-services, providing utilization reporting or addressing other day to day programming needs. Additionally, she can answer questions regarding program development, as well as provide you with current menus and any further information you may need.