We are happy to partner with you to serve the nutritional needs of your members and patients. Our goal is to make working with us easy so you can continue to focus on the overall well-being of those you serve.
Important contacts and ways to reach us
Order and Delivery Information
- Clients approved for 4-7 meals per week receive a cooler every other week.
- Those approved for 8 or more meals per week receive a cooler every week.
- Initial delivery includes a variety of our most popular meals from client’s approved menu*.
For future orders, clients need to contact customer care at (866) 204-6111. If we do not hear from a client, a customer care team member will reach out for their re-order.
*Meal choice dependent on program type
Important Contact Information
INTAKE - Processes all authorizations/referrals for new clients, renewal authorizations for existing clients and client cancellations.
BILLING - Responsible for communication with each billing entity to ensure all paperwork is complete and invoices are processed in a timely manner.
Agency Support and Program Development
CASE MANAGER RELATIONS - We have a team of territory managers available to answer questions regarding program development, attend in-services in your area, as well as provide you with current menus and any additional information you may need.
Need further assistance?
For questions or to get more information about our programs, contact us or call 1-877-508-6667