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FAQs

• Can I store my meals in the freezer?

  Our meals are designed and packaged to last in the refrigerator for 14 days from delivery. Although meals can be kept in the freezer, we suggest storing them in the refrigerator to ensure the best quality. If you are unable to consume the meals within the 14 days, store them in the freezer; however, be sure to thaw overnight in the refrigerator prior to heating.

• How does the food keep in the refrigerator for 14 days?

  We utilize proprietary packaging that eliminates gases. Our breakthrough packaging prevents spoilage during transport from our USDA kitchen to homes. And, meals will last in the refrigerator for 14 days from delivery when placed in a refrigerator that is maintained at a temperature of 40 degrees or below.  

• Do I need to prepare anything to eat Mom's Meals?

  No preparation required! Simply follow the suggested heating instructions on the label of each entree, warm in the microwave and you have a delicious and nutritious meal to enjoy!
   

• Do you use preservatives?

  We do not add hormones, nitrates, or preservatives to our meals. However, there may be nitrates or preservatives present in some ingredients that we purchase that extend their shelf life. Whatever is listed in the product specification for an ingredient we use is listed on our ingredient label.

• What makes Mom's Meals different than other programs?

  Four things make Mom’s Meals different:

  1. Fully-prepared, refrigerated meals will keep in the refrigerator (40°F) for 14 days from delivery. Allows you to eat when you desire.
  2. Individual CHOICE – choose every meal, every order from a broad selection of entrees. Only select the meals you enjoy.
  3. Health-specific menus – you can choose the menu that best supports your specific nutritional needs. Menus to support most common chronic conditions.
  4. Mom’s Meals Customer Care – we genuinely care about our customers and personally reach out to them with each order to ensure satisfaction.

• Can I choose my meals?

  YES! You are able to select every meal, every order from your designated health-condition menu. You may select any combination of breakfast, lunch and dinner entrees to total the number of meals you are approved for or wish to purchase. 

• Do you offer any discounts on your meals?

  For those paying independently, we do offer a 10% discount for Veterans as well as those who subscribe to our Auto Ship service. 

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