We are happy to partner with you to serve the nutritional needs of your members. Our goal is to make working with us easy so you can continue to focus on the overall well-being of those you serve.
Important contacts and ways to reach us
Order and Delivery Information
Members may receive 14 to 84 meals, depending on their plan benefit design, which are delivered weekly
Initial delivery includes a variety of our most popular meals from member’s approved menu that is customized to the member’s allergen needs, as well as food preferences and any food aversions
Eligible members are contacted by the United Clinical Services team who will assist member/caregiver with the meal order upon following discharge
Important Contact Information
INTAKE - Processes all authorizations/referrals for new members, renewal authorizations for existing members and member cancellations.
- Phone: 866-716-3257, Option 1
- Hours of operation: M-F (7:00am - 5:00pm CT)
- Email: email@example.com
- Fax: 515-266-6120
BILLING - Responsible for communication with each billing entity to ensure all paperwork is complete and invoices are processed in a timely manner.
Health Plan Support and Program Development
HEALTHCARE PARTNER RELATIONS – Laura Newman is available to support your programs by providing training to your care management staff, attending in-services, providing utilization reporting or addressing other day to day programming needs. Additionally, she can answer questions regarding program development, as well as provide you with current menus and any further information you may need.