Working with Mom's Meals

We are happy to partner with you to serve the nutritional needs of your members. Our goal is to make working with us easy so you can continue to focus on the overall well-being of those you serve.

Important contacts and ways to reach us 

Order and Delivery Information

  • Post-discharge members will receive 42 meals each occurrence (no annual limit) and chronic care members will receive 21 meals per week for up to 12 weeks with a maximum of 252 meals per year

  • Members will receive a cooler every week

  • To start a new member, please use your Wellcare authorization form

  • Orders received before noon will be processed that day, orders received after noon will be proceed the next day

  • Post-Discharge meals are delivered in 1-3 business days and Chronic Care meals are delivered in 3-5 business days

Important Contact Information

INTAKE - Processes all authorizations/referrals for new members, renewal authorizations for existing members and member cancellations.

  • Phone: 866-716-3257, Option 1
  • Hours of operation: M-F (7:00am - 5:00pm CT)
  • Email:
  • Fax: 515-266-6120

BILLING - Responsible for communication with each billing entity to ensure all paperwork is complete and invoices are processed in a timely manner.

Health Plan Support and Program Development

HEALTHCARE PARTNER RELATIONS – Tara Searles MHA, CCM is available to support your programs by providing training to your care management staff, attending in-services, providing utilization reporting or addressing other day to day programming needs. Additionally, she can answer questions regarding program development, as well as provide you with current menus and any further information you may need.

Which one best describes you?

Arranging meal delivery for myself I'm an Individual or Caregiver

We are experiencing higher than average call volume. We encourage you to place your order online.

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