Authorizations & Referrals

Activating home-delivered meal benefits for those who are food insecure and nutritionally at-risk in Iowa is easy, just follow the steps below.

1) Identify

Identify clients at risk for food or nutrition insecurity during the initial assessment/reassessment/change of status to trigger a home delivered meal benefit to support a plan of care.

2) Authorize and Process


  • Individual MCO ISP/authorization submitted to MCO internal care coordinator or to Mom’s Meals via email at or fax: 515-266-6120.
    • 14 meals every week (2 meals per day) or up to 62 meals a month
    • Two codes are required
      • Morning code: S5170 U
      • Noon code: S5170 UG
      • Evening code: S5170 UH

PACE/AAA: OAA, SSA Block Grant, Other funding

Meals authorized on a service authorization form (SAF) listing number of meals authorized sent via mail at or fax: 515-266-6120.

  • Benefit determined by the organization (minimum 10 meals every two weeks)
  • No code required

Mom’s Meals intake team processes authorization and member receives meals within 5 business days. Meals will continue to be delivered until authorization end date or terminated by MCO/client or AAA/Pace or authorizing agency.

3) Delivery

A cooler of fully-prepared, refrigerated meals will be delivered to the client's home - ready to heat, eat and enjoy within minutes.

Which one best describes you?

Arranging meal delivery for myself I'm an Individual or Caregiver

We are experiencing higher than average call volume. We encourage you to place your order online.

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