Authorizations and Referrals

Easy Steps to Activate Home Delivered Meal Benefits for Food Insecure and Nutritionally At-Risk Ohioans

These are the general steps for the entire state of Ohio. Each MCO portal plays a role in how authorizations are submitted and processed. We have provided below some easy steps to follow.

PASSPORT/MYCARE/OHC:

1) Identify Client Needs:

Identify food and nutrition Unmet or Partially Met Needs during participant’s initial assessment/reassessment/change of status to trigger home delivered meal benefit to support a plan of care.

2) Authorizations and Order Processing:

  • Generate referral/authorization through organization’s referral form and email to intake@momsmeals.com or call 866-716-3257 option 1.
  • Mom’s Meals Intake will process the home delivered meal order and will send confirmation of start of service to the referring Case Manager
  • Authorization Form (live link to their referral form)

3) Delivery

The cooler of refrigerated meals will be delivered to the client's doorstep. Each meal is ready to heat, eat and enjoy with just a few minutes in the microwave


DODD - Department of Developmental Disabilities 

1) Identify Client Needs:

Identify food and nutrition Unmet or Partially Met Needs during participant’s initial assessment/reassessment/change of status to trigger home delivered meal benefit to support a plan of care.

2) Authorizations and Order Processing:

  • Send over complete ISP to intake@momsmeals.com or call 866-716-3257 option 1.
  • Mom’s Meals Intake will review and process the ISP and HDM order, sign it, and send back to enter the PAWS PORTAL
  • Once the PAWS PORTAL approves the budget, we start the meals

3) Delivery

The cooler of refrigerated meals will be delivered to the client's doorstep. Each meal is ready to heat, eat and enjoy with just a few minutes in the microwave

Which one best describes you?

Arranging meal delivery for myself I'm an Individual or Caregiver

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