Community
Being a Mom’s Meals driver is more than just a job; it’s an opportunity to make a difference.
Client care
Our dedicated delivery drivers are often the familiar faces our clients see each week. For many individuals, especially those living with limited mobility or chronic conditions, a Mom’s Meals delivery may be their primary source of food for the week. It’s why our drivers go the extra mile to ensure every delivery is made with compassion.
Many of our drivers build relationships with those they deliver to. Our clients count on our drivers for a sense of reliability and companionship. Our drivers aren’t just dropping off meals; they’re providing peace of mind, building trust and being a friendly face in someone’s day.
Highly rated satisfaction
Our commitment to exceptional service shows in the feedback we receive. A recent survey among long-term care clients highlighted just how much our Mom’s Meals drivers are appreciated. Customers rated their experience with our drivers as 94% satisfied or highly satisfied.
Depending on where a customer lives, meals may be delivered by our own drivers or by a trusted third-party carrier like UPS or FedEx. In either case, we ensure that each delivery upholds the standards that define the Mom’s Meals experience.
A combination of our dedicated drivers and trusted third-party services consistently earn high satisfaction ratings due to their personal approach. We’re proud to offer something different. Delivering meals isn’t just a service, it’s a promise to care and help provide peace of mind.
Going the extra mile
At Mom’s Meals, our drivers do more than deliver food, they bring a deep commitment to the people they serve, and to those who need help. Here are a few examples of our Mom’s Meals drivers in action.
Ken, a longtime driver in Pittsburgh, demonstrated that commitment in February 2022 when he spotted a house fire while on his regular route. Instead of just calling 911, Ken ran inside, found a man asleep on the couch, and carried him to safety.
In October 2024, nearly three years later, Ken encountered yet another house fire. Again, he rushed in, woke someone sleeping and helped them escape. In recognition of his courage, Ken became the first recipient of the Mom’s Hero Award to honor his extraordinary bravery and selflessness.
Daniel, a driver making a delivery in the mountains of Arizona called ahead, as he usually does, but no one picked up. He thought that was strange. When he arrived at the customer’s door, no one came to the door either. This was very unusual. Concerned, Daniel worked his way to the back of the house and rapped on the bedroom window. He then heard, quietly but clearly, a voice crying out. His customer had fallen and needed help.
He tried to call 911, but being in a remote area of the mountains, he had no cell service. Daniel remembered he had seen a state trooper a few miles back. He hurried down the highway, found the trooper and shared what was happening. He returned with the trooper to the customer’s home in case his help was needed.
In early October 2024, Hurricane Helene ravaged the southeastern portion of the United States. In response, Mom’s Meals donated 5,415 shelf-stable meals to Georgia residents. Victor, an Iowa driver who has been with Mom’s Meals for nearly four years, volunteered and made the 16-hour drive from Iowa to personally deliver the meals.
Victor shared, “People were so thankful. I had probably five or six people thank me for bringing it, and I said, ‘It came all the way from Iowa,’ and then their eyes just got gigantic. It just gave me such a feeling of personal pride to be a part of it and associated with a company that thinks about the needs of other people.”
About our home-delivered medically tailored meals
You can rely on Mom’s Meals:
- 60+ delicious ready-to-heat-and-eat meals, including diabetes, heart-friendly and renal-friendly options
- Designed by our team of registered dietitians and professional chefs
- Created in USDA- and FDA- inspected facilities, providing the highest level of compliance with federal regulations governing food production
- Meals are free from ingredients like added MSG, partially hydrogenated oils, high-fructose corn syrup, added trans fats, artificial sweeteners such as sucralose, and preservatives banned in the EU
- Nationwide delivery — no matter how remote
Explore Mom’s Meals food as medicine solutions
Mom’s Meals provides the most comprehensive food as medicine solutions nationwide with medically tailored meals as the cornerstone. Our integrated solutions also include produce and pantry boxes, oral nutrition supplements and shelf-stable, kosher, and halal meals, backed by nutrition counseling and education.
Our solutions are designed for all ages, to bring comfort and inspire confidence in people seeking to live healthier, manage chronic conditions, recover from illness and continue to live independently.
Whether you’re a health care partner, caregiver or individual looking for dependable, high-quality nutrition, Mom’s Meals is here to help. See how we’re delivering food as medicine solutions that go beyond the plate.
