Insights + Perspectives
When someone receives a meal from Mom's Meals, they trust that every meal is nutritious, delicious and safe to eat. Food safety is at the heart of everything we do because the people we serve often rely on our medically tailored meals to help manage chronic conditions, maintain their overall wellness and remain independent at home.
Mom’s Meals provides the most comprehensive food as medicine solutions nationwide and we understand that food safety is foundational to better health outcomes. For more than 27 years, we have invested in our facilities, quality standards, employee training, facility inspections and advanced temperature-control processes to help ensure every meal meets the highest safety expectations.
A comprehensive food safety approach
From sourcing ingredients to delivering meals directly to homes or for site delivery, Mom's Meals follows rigorous food safety and quality standards designed to protect meal integrity every step of the way. Food safety at Mom’s Meals is supported by robust systems, regulatory oversight and continuous monitoring.
- Kitchen and fulfillment facilities meet rigorous Safe Quality Food (SQF) certification standards, a nationally recognized food safety and quality standard that helps ensure compliance throughout the food supply chain.
- Meals are produced in USDA- and FDA-inspected facilities, with fulfillment also conducted in FDA-inspected facilities, providing oversight from federal agencies responsible for food safety and quality.
- Refrigerated meals can be stored in the refrigerator for up to 14 days from delivery, helping maintain meal quality and safety while offering convenience for members.
- Mom's Meals expanded weather monitoring capabilities from thousands of NOAA weather locations to improve shipping accuracy and temperature protection during transit.
- Enhanced temperature-protection measures are used to support meal safety during transit, even across varying climates and delivery distances. Shipping and packaging processes are continually evaluated to help ensure meals arrive in optimal condition.
- Food safety procedures and training include documented food safety plans, sanitation programs, Good Manufacturing Practices, employee orientation training and annual refresher training.
A commitment to continuous improvement
Food safety requires ongoing evaluation, testing and refinement. Mom's Meals regularly reviews operational processes, conducts audits, monitors compliance and evaluates customer feedback to identify opportunities for improvement. Dedicated quality assurance professionals work across departments to uphold the company's commitment to safe, high-quality meals and delivery.
“Food safety isn't a single checkpoint. It's a continuous process that begins with ingredient sourcing and extends through production, packaging and temperature-controlled fulfillment for home and site deliveries,” shares Katina Little, vice president of technical services, food safety and quality assurance and environmental health and safety at Mom's Meals.
Confidence in every meal delivery
Those who receive our medically tailored meals and our healthcare partners can feel confident knowing food safety is integrated into every step of the process, from partnering with our ingredient suppliers, through kitchen production to destination. Through robust food safety plans, employee training, regulatory oversight, industry certifications and temperature-controlled delivery practices, Mom's Meals remains committed to delivering meals that are as safe as they are nutritious.
Mom's Meals food as medicine solutions
We are setting the standard in the food as medicine space with real-world results. Our nutrition solutions are designed for all ages to bring comfort and inspire confidence in people seeking to live healthier, manage chronic conditions, recover from illness and continue to live independently. Our solutions arrive reliably to even the more rural or underserved homes.
Our integrated solutions include:
- Medically tailored meals
- Nutrition counseling and education
- Shelf-stable, kosher and halal meals
- Produce and pantry boxes
- Oral nutrition supplements
